Terms of Service

Business Name: Innovative Lighting

Website: https://innovativelighting.net/

Phone: (941) 716-6143
Email: sales@innovativelighting.net
Address: 1836 S Tamiami Trail, Unit B, Venice, FL 34293

These Terms of Service explain the rules for working with Innovative Lighting. By scheduling an estimate, approving a quote, signing a proposal, making a payment, or allowing work to begin, you agree to these Terms.

1. Who We Are and What We Do

Innovative Lighting (owned by Joe Blake) installs JellyFish® exterior lighting systems and related outdoor lighting in Southwest Florida. This includes soffit lighting, lanai and pool enclosure lighting, and integrated landscape lighting (such as patio, pathway, spotlight, and string lighting), depending on the project.

2. Service Area

We primarily serve customers in Southwest Florida, including the areas between Bradenton and Punta Gorda (including Sarasota, Venice, North Port, Port Charlotte, and nearby communities). If you are outside this area, we may still be able to help, but travel fees or different scheduling may apply.

3. Estimates, Quotes, and Scope of Work

We provide estimates and written quotes based on the information available at the time, including what we can see and measure, your goals, and the layout of the home or building.

Your project scope is the specific work listed in your quote or proposal (for example: exact run lengths, controller location, power plan, zones, channel color, number of lights, and where lighting will be installed). Anything not listed is not included.

If you want changes after approval (like adding another roofline, changing a controller location, or adding landscape fixtures), we will treat that as a change order. Change orders may change the total price and the timeline.

4. Scheduling and Access

We schedule installs based on crew availability, weather, product availability, and the order we receive approvals. We will do our best to hit the scheduled date, but outdoor work in Florida can shift fast due to storms and heat.

You (or an adult you trust) must provide safe access to the work areas on the scheduled day. This includes gates unlocked, pets secured, and clear access to the electrical panel, attic entry (if needed), lanai areas, and the areas where we will place ladders.

If we arrive and cannot start or safely continue due to blocked access, locked gates, loose pets, or other site issues, we may need to reschedule and charge a trip or rescheduling fee.

5. Customer Responsibilities (Homeowner or Property Manager)

To keep projects smooth, you agree to:

• Share any known issues that may affect the install, such as electrical problems, active roof leaks, fragile soffit materials, or recent exterior repairs.
• Tell us about any HOA rules or city requirements that apply before we start. If your HOA needs paperwork, approvals, or color samples, please handle that early so we do not lose your spot on the schedule.
• Confirm property lines when landscape lighting is near edges, fences, shared walls, or neighboring structures.
• Provide reliable Wi-Fi access near the controller location when app setup requires it (if your system uses a local network connection).

6. Pricing, Deposits, and Payments

Prices are listed in your approved quote or invoice. Because materials and availability can change, quotes may have an expiration date noted on the quote.

Unless your agreement says otherwise, a deposit may be required to reserve materials and a spot on the calendar. Remaining balances are typically due at installation completion or as shown on the invoice.

Late payments may pause service, support, scheduling, and warranty-related visits until the account is current. If an account becomes seriously past due, you agree you are responsible for reasonable costs of collection, where allowed by law.

7. Cancellations and Reschedules

If you need to reschedule, please call or email as soon as you can. We plan crews and materials in advance, and last-minute changes affect other customers.

Deposits may be non-refundable once materials are ordered, custom color-matched channels are prepared, or labor has been scheduled and committed. If a refund is available, it may be reduced by any non-recoverable costs we already paid.

8. Workmanship, Existing Conditions, and What to Expect

We install lighting to look clean and intentional, including using trim-matched aluminum channels when part of the design. Still, every home is different. Some surfaces show fastener holes, previous patching, uneven lines, or paint fade. We cannot guarantee your existing trim, soffit, stucco, fascia, or cage framing is perfectly straight or level, and lighting lines may reflect the structure beneath.

We may drill, fasten, or mount components to secure the system. We use practical, professional placement, but minor cosmetic marks can happen during installation, especially on older paint and delicate finishes.

9. Electrical and Connectivity Limitations

Lighting systems need steady power and proper wiring. If we discover unsafe wiring, improper breakers, water intrusion near electrical components, or other hazards, we may stop work until it is corrected.

App control can depend on your phone, your Wi-Fi, and the device settings you choose. If your internet is unstable or your router is far from the controller, app performance can suffer. We can suggest options, but you are responsible for your home network and internet service.

10. Weather, Delays, and Force Majeure

Outdoor installs can be delayed by rain, lightning, high winds, extreme heat, hurricanes, supply chain issues, or other events outside our control. When that happens, we will reschedule as soon as we reasonably can. Delays like these are not a breach of contract.

11. Permits, Inspections, and HOA Rules

Unless your written agreement says we will handle permits, you are responsible for checking and obtaining any required permits, inspections, or HOA approvals. If you want us to manage permits, that must be agreed to in writing and may add cost and time.

12. Product Information and Third-Party Brands

We install JellyFish® lighting systems and may install other compatible outdoor lighting products as part of landscape or integrated designs. Product features, app functions, and software updates are controlled by the manufacturer. Manufacturers can change their apps, features, or device support over time.

Brand names and trademarks belong to their owners and are used only to describe the products installed.

13. Warranty and Service Calls

Any manufacturer warranty applies as provided by the manufacturer. We will help you with reasonable troubleshooting steps and warranty claims for products we installed, as long as your account is in good standing.

Our workmanship warranty (if offered for your project) covers installation-related issues for the period stated in your agreement or invoice. It does not cover damage caused by storms, flooding, lightning, power surges, salt exposure, animals, pressure washing, pool chemicals, landscaping equipment, third-party repairs, or someone else changing wiring or settings.

If we come out and the issue is not related to our workmanship or covered product warranty, or if the system is working normally and the visit is for training or preference changes, a service call fee may apply.

14. Customer Training and App Use

We will show you the basics of using the lighting app (like turning zones on and off, picking colors, setting schedules, and saving favorites). After that, day-to-day app use is in your control. If you ever want help building holiday presets or special effects, reach out. We can often do that quickly, but it may be billed as a service visit if it takes time.

15. Returns, Removals, and Ownership

Installed lighting systems become part of the property. If you request removal after installation, it is treated as a new service and will be quoted separately. Removal can leave holes or marks where channels and fixtures were mounted, and touch-up paint or repairs are not included unless listed in writing.

16. Photos, Video, and Project Showcasing

We love showing what’s possible with permanent lighting. Unless you tell us in writing not to, you give us permission to take photos or short videos of the installed lighting for our portfolio, website, and social media. We do not post your personal contact details. If your home number or identifying items are visible, we try to avoid them or blur them when practical.

17. Safety and Right to Refuse Work

Safety comes first. We can pause or refuse work if conditions are unsafe, including unstable ladders due to ground conditions, aggressive animals, exposed hazards, or active storms. If a job requires special equipment beyond normal ladders and standard access, we will discuss options and pricing before proceeding.

18. Limits of Liability

We take pride in careful work, but no service company can promise zero risk on every property. To the fullest extent allowed by law, Innovative Lighting is not liable for indirect, special, incidental, or consequential damages, including lost profits, lost business, or loss of use.

If we are found liable for a claim related to our work, our total liability will not exceed the amount you paid us for the specific service that gave rise to the claim.

19. Indemnification

If someone makes a claim against Innovative Lighting because of your actions, your property conditions, or your instructions (for example: you directed us to mount to a surface you knew was failing), you agree to cooperate and cover our reasonable costs and damages, to the extent allowed by law.

20. Website Use

You agree not to misuse our website. This includes trying to break the site, scrape content, or submit false information through forms. Content on our site (photos, text, logos) belongs to Innovative Lighting or is used with permission and cannot be reused without written approval.

21. Changes to These Terms

We may update these Terms from time to time. The version posted on our website on the day you schedule service or approve work is the version that applies, unless we both agree otherwise in writing.

22. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida. If there is a dispute, we ask that you contact us first so we can try to fix it fast and fairly. If the issue cannot be resolved, any legal action must be brought in a court located in or serving Sarasota County, Florida, unless the law requires a different location.

23. Contact Us

If you have questions about these Terms or your project, contact us:

Innovative Lighting
1836 S Tamiami Trail, Unit B, Venice, FL 34293
Phone: (941) 716-6143
Email: sales@innovativelighting.net