Privacy Policy

Innovative Lighting respects your privacy. This policy explains what we collect, why we collect it, and how we protect it when you visit https://innovativelighting.net/ or contact us for a quote.

If you have questions, reach out anytime:

What information we collect

Information you share with us

When you fill out a form, request a quote, call, text, or email us, you may share:

  • Name
  • Email address
  • Phone number
  • Service address (so we know where the project is)
  • Details about your lighting goals (soffits, lanai or pool enclosure, landscape lighting, color preferences, timing, security lighting, holiday looks)
  • Photos or notes you choose to send (like a picture of your home, roofline, or pool cage)

Information we collect automatically

Like most websites, our site may collect basic info automatically, such as:

  • Pages you visit and how long you stay
  • Your device type and browser
  • Your general location (city or region, not your exact address)
  • Your IP address

Cookies and similar tools

Our website may use cookies or similar tools to help it run, remember preferences, and understand which pages are most helpful. You can control cookies in your browser settings. If you turn cookies off, some parts of the site may not work as smoothly.

How we use your information

We use your information to run our business and serve you well. That includes:

  • Responding to questions and quote requests
  • Scheduling consultations, site visits, and installations
  • Designing a lighting plan that fits your home or business
  • Sending project updates, appointment reminders, and follow ups
  • Improving our website and customer experience
  • Sharing service or seasonal lighting ideas if you ask for them or opt in

What we do not do

We do not sell your personal information. We also do not share your info with other companies just so they can market to you.

When we share information

We only share information when it is needed to serve you or to meet legal requirements. For example:

  • Service providers: We may use trusted tools for email, scheduling, payments, website hosting, and analytics. They only get what they need to do their job.
  • Business operations: If a manufacturer warranty, product support, or order issue needs attention, we may share basic details required to help resolve it.
  • Legal and safety: We may share information if required by law, court order, or to protect our customers, our team, or our rights.

How we protect your information

We take privacy seriously and use practical safeguards to protect your information, including:

  • Limiting access to customer info to people who need it to do the work
  • Using reputable business tools and secure account access
  • Keeping customer details for real business needs (quotes, scheduling, support)

No system is perfect. While we work hard to protect your data, we cannot guarantee absolute security.

Payments

If you pay by card or online, payments are handled through payment processors. We do not store your full credit card number on our website or in our office systems when it is processed by a third party.

Text messages, phone calls, and emails

If you contact us by phone, text, or email, we may keep those messages so we can respond and keep a clear record of your request. Standard message and data rates may apply for texts. If you want us to stop sending non essential messages, tell us and we will respect that.

Customer photos and project examples

Sometimes customers share photos of their home or business so we can plan an install. We use those for planning and support.

If we ever want to use a photo of your lighting project for marketing (like on our website or social media), we will ask first.

Your choices and rights

You can contact us to:

  • Ask what information we have about you
  • Request a correction
  • Request that we delete information we no longer need (when allowed by law)
  • Opt out of marketing emails or non essential follow ups

To make a request, email sales@innovativelighting.net or call (941) 716-6143.

Children’s privacy

Our services are for homeowners and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal info to us, contact us and we will remove it.

Links to other websites

Our website may link to other sites. We are not responsible for the privacy practices of those websites. If you click a link, check their policy too.

Changes to this policy

We may update this policy from time to time, especially if our tools or legal requirements change. Updates will be posted on this page.

Contact us

Innovative Lighting
1836 S Tamiami Trail, Unit B, Venice, FL 34293
(941) 716-6143
sales@innovativelighting.net

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